Help & Support | troubleshooting | I purchased a Gold subscription but my app hasn’t updated

I purchased a Gold subscription but my app hasn’t updated

We’re sorry to hear you have had trouble with your membership.

Please allow at least 24 hours for your payment to be processed and your Gold subscription to be applied to your account.

If your Gold subscription isn’t reflected on your account after this time, please email a copy of your invoice to [email protected] and a member of our team will look into this for you.

Can’t find your answer?

If you have questions Home how Helany works, or need technical troubleshooting help, please check out our Help & Support page.