Help & Support | troubleshooting | Why am I seeing people outside of all my Search Priorities?

Why am I seeing people outside of all my Search Priorities?

Search Priorities - an exclusive Gold feature - enable members to order new profiles religiosity, marital status, profession and more.

How Search Priorities work

Once you have set one or more Search Priorities, we will score all new profiles with a “% match” to show their compatibility. Profiles which match all of your Search Priorities will be scored 100% and will always be shown to you first.

Once you have seen all the profiles with a score of 100%, we will then shown you members with 99% and so on.

Priority will be given to other Gold members, and those who have already liked you so you may see these profiles ahead of any 100% matches.

Can’t find your answer?

If you have questions Home how Helany works, or need technical troubleshooting help, please check out our Help & Support page.