Help & Support | troubleshooting | Why are my photos not visible?

Why are my photos not visible?

We pride ourselves on creating a safe and Halal community for all our members. That’s why we carefully verify and approve each profile.

Whilst your profile is undergoing approval, your photos will be blurred to other members. Your profile should be approved within 24 hours.

To ensure you are approved as quickly as possible, choose a profile photo which shows your face clearly and adheres to our guidelines.

Can’t find your answer?

If you have questions Home how Helany works, or need technical troubleshooting help, please check out our Help & Support page.