Help & Support | troubleshooting | Why does the app tell me to widen my filters?

Why does the app tell me to widen my filters?

The more specific your Search Preferences are the less users you will see.

If you see this message you've likely seen all of the users within your filters.

Broaden your filters

1. Tap on the butterfly icon in the bottom bar

2. Tap on the filters icon at the top of the screen

3. Adjust your filters

4. Tap X icon to save

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If you have questions Home how Helany works, or need technical troubleshooting help, please check out our Help & Support page.